How we support our clients
RS Strategy supports organisations of all sizes and avenues of activity.
SECURITY TRANSFORMATION OF A MAJOR INTERNATIONAL SERVICES GROUP (ongoing)
- Co-create the security and digital transformation strategy
- Co-build a dedicated team at Group level and a Group-wide community of practice
- Lead security maturity, crisis response and due diligence assessments and subsequent structuring
Challenges and Client remit
We act as a deputy to the Group's Chief Security Officer undertaking a global re-structure. The client challenges are that services continue to run smoothly and legacy issues are resolved within many platforms.
Significant challenges arise from the need to build most of the strategy and action plans from scratch. These include the recruitment of a dedicated team and addressing the diversity of companies under the Group umbrella. Their varying dependencies increase the need to perform comprehensive gap assessments on everyday operations and incident/crisis management situations.
Historical poor data management and ill-documented past security incidents constitute a specific remit for that client.
Actions taken and Solutions deployed
A robust plan and a combination of strategic and tactical solutions are presented and agreed upon by the board and the relevant stakeholders.
Significant resources and subject matter experts are engaged together with a programme budget of 1.3 m€ signed off. We co-led an assessment of existing and underused solutions and practices to identify opportunities and request training.
Programme teams are mobilised until final delivery and sign-off. These are involved in devising and following through with a CFP for incident management providers and in agreeing to and executing remediation.
To address strategic clients and assets, a dedicated approach is put in place embarking VIPs from those entities in close-by user meetings.
Achievements and Results
The programme is on time and on budget with no operational or reputational impact on the client services. IT systems are upgraded and enhanced by streamlining workflows and creating a ‘one version of the truth’ framework.
Historical governance issues are addressed, and some are in the course of resolution. Core risk management systems are updated with early warning systems put in place to monitor key processes.
Recruitments are underway, with three people joining the team within the next trimester. The Group-wide community of practice is progressing, with a monthly online get-together, on occasion meetings and two planned in-person team-building gatherings.
Embarking strategic clients received a warm welcome from both the board and the VIPs. The customer relationship is consolidated, and interactions are smoother.
The selection of suppliers and the structuring of incident management processes are underway, with a first table-top exercise scheduled within two months.
STRATEGIC FORESIGHT FOR A MAJOR EUROPEAN INSTITUTION
- Lead a strategic foresight exercise informing forthcoming public policy
- Build an appropriate methodology to produce strategic recommendations within specific requirements for secrecy
Challenges and Client remit
The client has a long-term strategic goal on emerging and future cybersecurity challenges. RS Strategy produced an actionable research report to enable the development of a tailored method for mapping emerging cybersecurity challenges and pave the road for future efforts.
The client's main challenges revolved around the research and the construction of a strategically-relevant foresight methodology for cybersecurity long-term scenarios with a specific focus on skills and digital literacy. Besides, the client had little to no community of practice outreach to help with relevant input, limited team involvement and a tight delivery deadline.
Actions taken and Solutions deployed
A robust plan and a combination of desk research and practical workshops with stakeholders were used to produce the study.
RS Strategy undertook thorough information gathering and analysis from both primary (interviews) and secondary (literature) sources. A joint workshop with relevant stakeholders allowed for spot-on tangible data collection. Findings and recommendations were compiled and the resulting draft report was submitted to the client and relevant stakeholders for comments. The final consensus-based report was provided for the client's internal consumption.
We regularly liaised with the client to ensure of the suitability of the approach, update on progress and address issues arising during the stock-taking process.
Achievements and Results
The project was delivered on time and on budget. The project involved strategic long-term analysis, guidance and advice on present and emerging challenges for public policies on cybersecurity skills and digital literacy in the EU.
The final report informs the client's long-term strategic objectives through:
- The identification and analysis of the key drivers (technological, economic, societal, policy, etc.)
- The analysis of challenges and opportunities when it comes to cybersecurity.
- The identification and analysis of future and emerging cybersecurity challenges, including research priorities.
- The development of scenarios based on plausibility, differentiation, challenge, and credibility, and provide decision-making guidance.
- The public policy recommendations mapped onto opportunities, threats and strategies for the developed scenarios.